Flooring Plus in Murrells Inlet SC, a member of American Home Surfaces Group®, is adapting to the “new normal” facing flooring retailers across the country. According to co-owner Diana Tomkins, after an initial stay at home orders were issued and as an essential business in SC they decided to keep their newly renovated showroom open by appointment only. However, after a growing number of appointment requests, they decided to open back up to walk-ins as well. As Tomkins stated, “if people are shopping in this environment they are serious about buying and they will purchase if they walk through our door!” They still encourage appointments but have closed some very nice sales from walk-ins since reopening. They have also been utilizing their new virtual showroom for customers that want to shop online.
Their builder and commercial salespeople continue to work remotely and business remains strong. Tomkins thinks May and June may bring some challenges before business picks up in the second half of 2020 and that Flooring Plus will emerge stronger than ever.
American Home Surfaces Group®